Shipping

Penguin Magic is pleased to announce...

FREE Standard Shipping on ALL orders over $100, with a $5 flat-rate shipping fee for small orders ($10 for orders outside the USA).



Your order will be shipped from the Penguin Magic warehouse in beautiful Rancho Cordova, California.

Shipping within the U.S.

    Free Shipping | Standard Shipping
    Depending on the weight of your package, we may use one of the following shipping options when Free or Standard Shipping is selected:

    USPS First-Class Mail
    USPS Priority Mail
    Media Mail
    FedEx Ground
    Parcel Select Ground
    UPS
    ePacket


    U.S. Mail

    First Class Mail - 2 to 7 business days with tracking
    Priority Mail - 1 to 3 business days with tracking
    Parcel Select Ground - 5 to 10 business days with tracking
    Media Mail - 5 to 10 business days with tracking

    FedEx

    FedEx Ground - 1 to 7 business days with tracking
    FedEx Overnight - 1 business day with tracking
    FedEx 2 day - 2 business days with tracking

International Shipping

    FedEx Connect Plus - 4 to 8 business days with tracking
    E-packet - 2 to 6 weeks - No tracking
    FedEx International - 2 to 6 business days with tracking
    UPS Mail Innovations - 2 to 6 weeks - No tracking


Things to consider when choosing a shipping method

  • ALL shipping time frames are based on normal business days (Monday - Friday).

  • Orders placed before 4pm Eastern will ship out on the same day. Otherwise, it will ship on the next business day.

  • Please note that FedEx can not deliver to a PO Box. A physical address is needed in order to use ANY FedEx shipping method.

  • We are required to include a Customs Declaration Form describing the contents and value of a package when shipping Internationally. Many countries impose import duties or taxes. These fees are the responsibility of the customer and are out of our control.

    In some circumstances FedEx is required to pay certain duties and taxes in advance on our customers' behalf. For instance, FedEx may pay an advancement fee when countries require that duties and taxes be paid prior to customs' release, or prior to certain items clearing customs. In these circumstances FedEx will assess an Advancement Fee surcharge that will be billed to you, the recipient.

    Please be sure to research the customs procedure in your country prior to making your purchase.

  • Orders shipping to APO/FPO addresses will be shipped via U.S. Mail.

  • There may be slight delays during the holiday season.

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Mail orders: Penguin Magic, 3299 Monier Circle, Unit A, Rancho Cordova, CA 95742
Call us at 800-880-2592 | International Dial: +1 707-317-6733

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