Before I review the product I have to say that Penguin customer service is amazing! I ordered
VIP-PASS and the one I received was not working properly duo to malfunction. The support at Penguin
replaced it immediately. The new was better but still not what I had expected. I think that the idea
is great and should it work without failure I would have given it 5 stars. But I have found the
gimmick to be unreliable. I cannot write too much without exposing the secret but let me just say
that you cannot handle the VIP-PASS very freely. In the instruction video Jota says that the card
will not move unless you do the secret move but this is where is flaws. I will definately buy again
this if Jota decides to make it with a more heavy-duty material. As long as the gimmick is more or
less flat it works fine but if if gets too much of a bend it gets way to loose and will not hold the
card properly at place.
We have sold many around the world and had no problems with its mechanism.
Anyway, if you want, contact me at jota@jotailusionista.com and see if I can give you any advice to make it work correctly or, in the worst case, change it. Let me know!