The quality of the product and instruction you receive is great.
However, there should be
better pre-purchase instruction on ring sizing.
The only ring I generally wear is a size 10
(US) wedding ring. Since the 21mm version is approximately size 11.5 (US) I believed this was large
enough. It is not.
You need a ring slightly larger than your index and/or middle finger,
whichever is larger.
In hindsight, I probably should have realized this and taken the time
to get a measurement on those fingers rather than going off the size of my wedding ring but I could
see that being a commonly made mistake.