> Alpha Reel (Large) by James George

What happened to quality? Report this review
Verified buyer Pro Privacy ON (login to see reviewer names) on March 29th, 2022
I've always loved James George's ITRs and was looking forward to getting this new easy-to-maintain model. I open it up and the thing is completely locked up, totally inoperable.

I disassembled it and discovered the core had broken in half and someone had deliberately held the halves together and wrapped thread around the break to make it look normal. I don't know what happened to James George or Sorcery Manufacturing, but this is deliberate fraud, not unintentional damage from shipping.

To Penguin's credit, they immediately issued a refund with no questions asked, so A+ for customer service.

If the ITR had been in good working order I'm sure I would have been very happy with it. Sorry, but I have to review what I actually got. I strongly urge the buyer to be cautious when dealing with James George anymore.

Also - I immediately turned around and ordered a Spider Pen X. More expensive but it works like a dream!

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