Magic Tricks

One of the items (the cheaper, smaller one) was broken when it arrived. I reached out to Penguin Magic and was told I purchased it too long prior to help me fix the issue but that they would try and reach back out. I never heard from Penguin again.

This was a huge failure in customer support. A defect turned into a horrible customer service experience. A little more customer-centricity would be nice to see from the magic superstore we've made a titan in the industry.

Very disappointed.