Special cards are satisfactory and meet the needs of the effect. To access the online instructions
was difficult and required assistance from Penguin Magic. If vendors select to use online access to
provide instructions rather than the use of a DVD or print media, then they need to be sure access
is without difficulty. online access and downloads have proven to be less satisfactory than a DVD
and/or print media. The positive experience was the assistance rendered by Penguin Magic to
determine the difficulty. The customer service provided by Penguin Magic was excellent.