Magic Tricks

The devices and methods supplied were superior, HOWEVER, several points stick in my craw: 1--buying extra hardware and certain extras has been EXTREMELY DIFFICULT. Even Penguin Magic only differed me to other websites, which did NOT satisfy my needs 2--for such a substantial purchase, one should HAVE A CHOICE to get a DVD or a download for this item....you don't have that option, and I prefer DVDs. 3--Info on cleaning, maintenance,and troubleshooting should have been a staple in the purchase. When I contacted Penguin, I was given other sites to sort through. Shouldn't it ALL be available through Penguin? I STILL have not gotten answers and the correct extras, 3 months after my original order. The effect, though extraordinary, suffers, if you can't even use it without proper buyer backup. I hope these bumps may be smoothed out.