Magic Tricks

This trick I purchased at the "Magic expo" and was unable to get it to work ( I am idiot). Called and complained told Steve the pen did not work. He sent me a new pen No charge. Thanks Steve you Rock. As it turns out it still did not work. I called back and he took my number and had Brent call me. This was the magician I seen at the show. ( He is really good).He called me and explained what I was doing wrong.
I LOVE the trick and will purchase the Refill ( not required). Its so good I will use two and add it to my table hopping.
I LOVE PENGUIN and the way they handle business, there customer service is Outstanding !!. Big Shout out to Steve and Brent, you guys are a credit to the business. Buy this trick !!