This is an example of egregiously poor customer service by t Secret Factory and Murphy’s Magic. Here we have a very expensive item. It came in box filled with confetti rather than the usual slots for proper storage of the gimmick. The shredded paper gets all over the place when the box is opened. Unbelievable, for what I was charged.

Secondly, the tutorial was about seven minutes long. There were no live performances. They also neglected to include any performance ideas. We purchase magic, (especially pricey magic) for the gimmick AND additional intellectual property.

Lastly, the Murphy’s presentation of the tutorial is horrible as always. The password has to be entered twice. It can only be downloaded to PC. To add insult to injury, a full screen mode was not available. Additionally, the video had no sound. I have heard numerous complaints about Murphy’s videos. The don’t seen to care about addressing these issues.

The bell itself works well. I do believe customer service plays a huge part in product satisfaction. That’s why the deduction of three stars. Maybe it’s time we stopped buying really expensive products until we are given value for our hard earned money. Secret Factory and Murphy’s Magic could learn a great deal about how customers should be treated from Penguin.

They misleading publishing a fancy case, in reality you get a regular black box with white confetti.
The product is poorly made, the secret thing isn't stuck, and it's falling, why the picture is misleading, and why this price for a gimmick that needs to be sell for 70$.

I bought this from another dealer due to a discount they were having.
If you read the other review, I can't disagree a whole lot, but I can with some.
The video is silent but the subtitles do explain the working. Murphy's Magic does have items with some excellent explanations, mainly those with Javier, however, he was not in on this one. This is a Secret Factory tutorial that is probably being spoken in Japanese if you were to hear it.
My big problem was that the bell wasn't working and I had to do trouble shooting to get it to work.
I did tht and now it works great.